Pricing & Plans FAQ

How does your free trial work? When does the monthly fee start?

If you're on our Starter Plan or any of our Prepaid Plans, there are no monthly fees. If you are on our Impact or Pro Plan via our free trial, then the monthly fee kicks in after you raise $5000 online through CauseVox. At that point, you'll get billed the monthly fee and subsequent monthly fees will be billed each following month.

Read more on the free trial here.

Does CauseVox have any setup or startup fees?

Nope! The only other fee you are responsible for are the credit card fees that are separate from the CauseVox transaction fees. There are no other fees than what we list on our pricing page.

Is there any limit to the amount of donations we can take in?

Absolutely not. Sky’s the limit! Your CauseVox fees stays the same regardless if you raise more or less than your goal.

Can we switch plans at any time?

Yes, you can upgrade or downgrade plans anytime. For example, let's say you're on our Impact Plan and complete your campaign. You can then downgrade your plan to our Starter Plan. In the future, you can then upgrade your account back to the Impact Plan when you're ready to launch another campaign.

Can you tell us the current credit card processing fees for the credit card companies?

PayPal charges 2.2% to 2.9% + 30 cents per donation. Stripe charges 2.2% to 2.9% + 30 cents per donation. You can find more info on fees from your CauseVox admin account.

Do my donors and/or personal fundraising pages pay fees?

Donors as well as individuals with personal fundraising pages do not pay any fees. Fees are billed to you as a CauseVox admin.

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