CauseVox allows admins to add fees to ticket orders, making it easy to include shipping, order, or processing charges directly in checkout.
How Fees Work
You can add fees as either a fixed amount (e.g., $5) or a percentage of the total order (e.g., 5%).
Fees apply to the entire order total, not per ticket.
Discount codes apply to the full order, including fees.
Fees appear as a separate line item in both:
The ticket order overview in your CV Admin.
The ticket receipt sent to buyers.
Add unlimited additional fees to the form.
The buyer sees the fees listed on the second page of the ticketing form order details. Admin will see the fee as a line item in the ticket order record.
In this ticketing example:
Ticket subtotal + added donation: $30
$8 shipping fee: $8
Total charged: $38
Platform + credit card fees still apply to fee line items.
Fees are calculated per order. They are not tracked or totaled across multiple orders as a separate resource.
To add fees to ticket order, follow the steps below:
Step 1: Navigate to your ticketing form settings >> Additional Fees >> Add Fee.
Step 2: Enter the fee name, fee type and fee amount and Save.
Step 3: Repeat adding any number of additional fee amounts and percentages. You can drag and drop them in a custom order presented on the ticketing form.
