When you collect cash or check payments for an offline pledge, you can mark and installment invoice as paid and this will automatically create an installment payment and show increased progress towards the completion of the offline pledge.

Sometimes, you might need to add a payment manually.

To add or modify installment payments, follow the steps below:

Step 1: Navigate to the Manage tab. For a complete list of all payments among all pledge donors, you can select Installment Payments and keyword search to find the desired donor.

(Optional) Use the dropdown in the upper left to specify a specific campaign, or view payments across all campaigns.

If you want to manage all payments per pledge donor, you can select Pledges and select the pledge profile.

Step 2: Select Payments tab at the top then select Add Installment Payment on the right and add the payment amount.

This will add a new payment towards completion of the pledge and you will see the progress bar increase at the top with the number of payments and amount collected.