Exporting ticket orders data is available on the Standard plan and above.
Exporting across All Campaigns is available on the Plus plan and above.
Use the quick links below to jump to the right section:
Export Ticket Orders Data
To export the tickets data from CauseVox, follow the steps below:
Step 1: Under Manage, select the campaign using the dropdown at the top. Select Ticket Orders from the left navigation and Export on the right.
Step 2: Customize your report by adding Available Columns to the Selected Columns. You can also remove any unnecessary data.
Step 3: Drag and drop the Selected Columns to create a custom order for your spreadsheet.
Step 4: Select Save as Preset to save your column configuration. The next time you run the report, you can select from the preset Dropdown at the top to load your saved column configuration.
Save unlimited presets to run multiple customized reports.
Step 5: Select from all records, or an active filter, All Dates, or a custom date range in UTC time, as well as the file format to download as a CSV or Excel file and select Download.
Step 6: Under Exports, view the progress of your exports ready for download, and download any current and historical exports.
Ticket Orders Data
Ticket Order ID
Ticket Order Amount (Gross)
Ticket Order First Name
Ticket Order Last Name
Ticket Order Email
Ticket Order Transaction ID
Ticket Order Transaction Amount Captured
Ticket Order Transaction Amount Refunded
Ticket Order Transaction CC Fee
Ticket Order Transaction CauseVox Fee
Ticket Order Type
Ticket Order Status
Ticket Order Currency Code
Ticket Order Promo Codes
Ticket Order # Tickets
Ticket Order Tags
Ticket Order Created At
Site ID
Site Name
Campaign ID
Campaign Name
Custom fields are automatically added to the export.
Filter Ticket Orders Data
To view your ticket orders with filters, follow the steps below:
Step 1: Select Filter at the top.
Step 2: Apply any of the following filters:
Payment Status: Paid, Refunded
Tags: Any custom tags added
Date Range: All Dates, Date Before, Date After or Custom Date Range in UTC time
