Exporting ticket orders data is available on the Standard plan and above.
Exporting across All Campaigns is available on the Plus plan and above.
To export the ticket orders data from CauseVox, follow the steps below:
Step 1: Under Manage, select the campaign using the dropdown at the top. Select Ticket Orders from the left navigation and Export on the right.
Step 2: Select All Dates, or a custom date range in UTC time, as well as the file format to download as a CSV or Excel file and select Download.
Ticket Orders Data
The ticket orders export includes the following fields:
Ticket Order ID
Amount Charged
Number Of Tickets
Buyer First Name
Buyer Last Name
Buyer Email
Transaction ID
Transaction Amount Captured
Transaction Amount Refunded
Transaction CC Fee
Transaction CauseVox Fee
Currency
Type
Status
Campaign Name
Created (Date/Time)
Custom Order Fields
To view your ticket orders with filters, follow the steps below:
Step 1: Select Filter at the top.
Step 2: Apply any of the following filters:
Payment Status: Paid, Refunded
Date Range: All Dates, Date Before, Date After or Custom Date Range in UTC time
