What We Do With Your Information (Legacy)

What happens with the information you submit on the donation form

Candace Cody avatar
Written by Candace Cody
Updated over a week ago

Here's the specifics about what happens to your data once it's entered in on a campaign site or donation page. 

These are excerpts from our terms of service.

Making a Donation

When you make an online donation on CauseVox.com, we collect personal information such as your name, billing address, and email address, if you have not already provided these details. We collect information about your donation, including the project you are donating to and the amount of your donation. You may choose to provide the email address of friends that you ask us to notify about your use of the CauseVox.com website. We also collect (but do not retain) credit card numbers which are processed by a third-party payment vendor subject to the Payment Card Industry Data Security Standards. If you use PayPal, Stripe, Apple Pay, or a similar Service, their use of your information is based on their terms of Service and policies, not ours, so we encourage you to review those policies carefully.


We will share your personal information with our charities, agents, representatives, service providers and contractors in order to process your donations, offer you Services in connection with our website, communicate news and information about CauseVox, provide customer Service, enhance and improve customers’ donor experiences, and complete financial transactions. These service providers are authorized to use your information only to the extent necessary to serve these purposes, or as otherwise authorized by this policy. Except for the purposes outlined herein, we will not trade, share, or sell a donor’s personal information with anyone else.

Unless you ask us not to, we share your personal information under the following circumstances:

  • When you donate to a project, we share your name, contact information, the amount of your donation and the with the project leader and organization running that project.

  • When you donate to a fundraiser, we share your name, contact information, any comments and the date and amount of your donation with the person who created the fundraiser.

  • When you elect to give anonymously, we do not share any information publicly. However, your name, contact information, any comments and the date and amount of your donation is shared with the fundraiser and organization.

If CauseVox merges with, or becomes an affiliate of another organization, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Aside from the purposes described above, we will not disclose your personal information without your consent, unless: (1) we need to respond to a subpoena, court order or legal process; (2) an emergency situation requires disclosure before your permission can be obtained (e.g., situations involving potential threats to personal safety), or; (3) we determine that disclosure is needed to protect our rights or property, or the rights or property of another person.

We may share aggregated demographic and statistical information with our other partners. This is not linked to any personal information that can identify any individual person.

EU-US Privacy Shield

Our formal EU-US privacy shield certification has been approved and is currently in place! This showcases our commitment to data privacy across borders. 

If you have any information, feel free to reach out at [email protected].

Did this answer your question?