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How To Set Up Your Branded Email Template In CauseVox (Legacy)
How To Set Up Your Branded Email Template In CauseVox (Legacy)
Candace Cody avatar
Written by Candace Cody
Updated over a week ago

You’re able to customize the look and feel of the emails that are sent out to your donors and fundraisers so they match your branding.

This includes the ability to add your nonprofit’s logo and colors to the email template for every communication that’s sent out to your audience. With your branding on every email your community receives, you’re able to provide a customized experience and build trust with every email that’s sent.

These email communications include:

  • Donation receipts

  • Pledge donation receipts

  • Pledge donation failure notifications

  • Recurring donation receipts

  • Recurring donation failure notifications

  • Ticket and ticket order receipts

  • Fundraiser welcome email

  • Fundraiser notification emails

Here’s an example of a branded email:

Here’s how you can set up your branded email template in CauseVox:

Note: Custom email branding will only appear for users on our Plus plan and above.

Step 1: Navigate to your Settings, and select E-mail Branding.

Step 2: Select the pixel gradient box to add your hex color codes. These will change the accent color around the body of your email. Then drag and drop, or upload a logo and Save in the lower right.

Now, all emails sent out from CauseVox will match your organization’s branding.

If you have any questions about creating your branded email template, reach out to us at [email protected]

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