You're able to make notes on Contacts to help you keep track of activity or other comments on members of your community.
A few things you may want to note are:
Significant dates for them, like birthdays
Reasons why they have cancelled a recurring donation, didn't fundraise, etc
Interactions you have with the contact outside of CauseVox (contents of emails, phone calls, or in person conversations)
Here's how you can make notes on contacts:
Step 1: Navigate to the Community section and search & select your contact.
Step 2: In the notes section on the contact card, select Add/View.
Step 3: Type your note and select "Add Note"