Donation tiers are different levels of giving that your donors can choose from. Most of the time, it is presented as a list of donation amounts with corresponding descriptions for each amount.

Follow the steps below to set up your one-time and recurring donation tiers:

Set Up One-Time Donation Tiers

Step 1: Under Campaigns, search for the campaign you wish to edit and select the Settings (gear icon).

Step 2: Scroll down to the Donation Form section and select Donation Tiers.

From there, you will have the ability to edit your One-Time, and Recurring Tiers.

Step 3: Scroll down to One-Time Tiers and select Add Tier.

Step 4: Enter the donation amount and and a short description if desired and Save.

Here's an example of what descriptive donation tiers look like on the donation form:

Step 5 (optional): Enable Compact Tiers to remove descriptions from the tiers.

Here's an example of what compact donation tiers look like on the donation form:

Set Up Recurring Tiers

Step 6: Enable Recurring Donations to give donors the option to make a one-time donation or a recurring monthly donation.

Additional Recurring Tier Settings

  • Enabling Recurring Donations By Default will automatically display your recurring tiers first and the donor will have to select the one-time tiers to make a one-time donation.

  • Enabling Recurring Donations Only will allow your donors to only make recurring donations.

  • We recommend using these additional recurring settings if you are running a monthly recurring campaign.

  • Recurring donations allow you to take monthly recurring donations via your CauseVox campaign site. You can easily turn a small donation into a consistent stream of donations throughout the year.

    Note: CauseVox currently supports recurring donations via Stripe only.

Edit One-Time + Recurring Tiers

Edit donation tier values or descriptions at any time by selecting the pencil icon to the right. Delete tiers by selecting the trash can icon.

Drag and drop donation tiers to change the order in which they are listed.

Best Practices

  • We recommend creating about 3-6 donation tiers, so that your donors aren't overwhelmed with their options and it's easy to select in mobile. You’re also required to have at least 1 tier.

  • The average donation on CauseVox is about $78, so we recommend creating one tier that’s around that benchmark, and creating one over $150. However, if you know your average donation amount, we recommend creating your tiers based on your own data.

  • If you’re using the Impact Metric, which is a counter on your site that displays the units of impact your fundraising campaign has reached, it’s best to tie your tiers back to your units of impact.

  • You have the option to use descriptive tiers or compact tiers that eliminate the descriptions. If you choose to add descriptions, try to keep them relatively short to make it quicker for your donors to read.

There are few methods you can use when creating descriptive donation tiers:

Impact Units: Whether it's the number of people you reach, the items you can distribute, or the amount of time you can provide your services, tying donation tiers to impact can help your donors choose the amount they donate by the impact they create.

Recognition and Rewards: Donation tiers with different recognitions (ex: first donation tier gets a thank you email, second tier gets a handwritten note, etc) can help influence them to make a higher donation. You can also do physical rewards, but we recommend keeping the focus on impact or donor recognition whenever possible.

Titles: For when your campaign is not quantifiable in easy-to-consume terms, and you don’t want to take a rewards approach, you can always assign related titles to donors at different levels of giving.

While some organizations organize donation levels from bronze to platinum, it’s always engaging to try and relate your titles to your campaign’s theme.

Additional Notes

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