If you're ready to cancel or suspend your account, here's how you can do so from within your CauseVox account.
Step 1: Login to your CauseVox admin account.
Step 2: Under Account Settings (gear icon), select Billing.
Step 3: Scroll down the Billing page past the credit card and invoice information and select Suspend My Account.
By suspending your account, you will no longer be billed monthly fees until you upgrade.
Suspending your account will take your campaigns offline and will restrict access to your data until you upgrade, but all your data is still stored within your CauseVox account.
We recommend exporting your donation data before suspending your account.
To suspend a premium or annual plan, email [email protected].