Exporting event ticketing data is available on the Standard plan and above.


To export the ticketing data from CauseVox, follow the steps below:

Step 1: Under Manage, select the campaign using the dropdown at the top. You can export ticket data across All Campaigns or an individual campaign.

Step 2: Select Ticket Orders or Tickets from the left navigation and Export on the right.

Note:

  • Ticket Order provides an export of each complete order including amount charged and any custom ticket order fields.

  • Tickets export provides a list of each individual ticket with ticket holder name, email and custom ticket fields. See below for export data fields.

Step 3: Select All Dates, or a date range in UTC time.

Step 4: Select the file format and download the data as a CSV or Excel file and then select Download.

Ticketing Data

The Ticket Orders export includes the following fields:

  • Order ID

  • Amount Charged

  • # Of Tickets

  • First Name

  • Last Name

  • Email

  • Transaction ID

  • Currency

  • Credit Card Fee

  • CauseVox Fee

  • Status (Paid/Refunded)

  • Campaign

  • Created (Date/Time)

  • Custom Order Fields

Here's a sample ticket order export.

The Tickets export includes the following fields:

  • Ticket ID

  • Description (Tiers)

  • Serial #

  • First Name

  • Last Name

  • Email

  • Status (Redeemed/Unredeemed/Voided)

  • Campaign

  • Created (Date/Time)

  • Custom Ticket Fields

Here's a sample tickets export.

To view your ticket orders and tickets data with filters, follow the steps below:

Step 1: Select Filter at the top.

Step 2: Apply any of the following filters:

For Ticket Orders:

  • Payment Status - paid and/or refunded

  • Date Range - in UTC

For Tickets:

  • Status - redeemed, unredeemed and/or voided

  • Date Range - in UTC

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