Event ticketing is available on the Standard plan and above.

To set up ticket receipts, follow the steps below:

Step 1: Navigate to your Campaigns and select the settings of the campaign you wish to edit.

Step 2: Scroll down to the Ticketing Form and elect Ticket Order Receipt.

Step 3: Edit the receipt that is sent to the ticket buyer and Save.

You can also send a test email receipt to the account email.

If you need some assistance or ideas on what to write, you can check out our blog post to learn how to write a great ticket receipt for your nonprofit fundraising event.

Select Ticket Receipt to edit the receipt sent to each ticket holder in the order and Save.

Add Additional Receipt Content

Add additional content to your order or ticket receipt only when a specific tier is purchased.

For instance, if you have two ticket tiers (A & B) and ticket A requires directions to a venue, you can use this feature to add directions to the receipt for purchases of ticket A.

To add descriptions when a specific tier is purchased, follow the additional steps:

Step 4: Select Ticketing Tiers on the left navigation and then select the pencil icon of the desired tier.

Step 5: Scroll down to Add Additional Content to add the tier-specific descriptions. You can add order receipt content and/or ticket receipt content and Save.

For more information on event ticketing, email [email protected].

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