How To Export Ticket Orders Data
Jenna Notarfrancesco avatar
Written by Jenna Notarfrancesco
Updated over a week ago

To export the ticket orders data from CauseVox, follow the steps below:

Step 1: Under Manage, select the campaign using the dropdown at the top. Select Ticket Orders from the left navigation and Export on the right.

Step 2: Select All Dates, or a custom date range in UTC time, as well as the file format to download as a CSV or Excel file and select Download.

Ticket Orders Data

The ticket orders export includes the following fields:

  • Ticket Order ID

  • Amount Charged

  • Number Of Tickets

  • Buyer First Name

  • Buyer Last Name

  • Buyer Email

  • Transaction ID

  • Transaction Amount Captured

  • Transaction Amount Refunded

  • Transaction CC Fee

  • Transaction CauseVox Fee

  • Currency

  • Type

  • Status

  • Campaign Name

  • Created (Date/Time)

  • Custom Order Fields

To view your ticket orders with filters, follow the steps below:

Step 1: Select Filter at the top.

Step 2: Apply any of the following filters:

  • Payment Status: Paid, Refunded

  • Date Range: All Dates, Date Before, Date After or Custom Date Range in UTC time

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