How To Export Tickets Data
Jenna Notarfrancesco avatar
Written by Jenna Notarfrancesco
Updated over a week ago

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Export Tickets Data

To export the tickets data from CauseVox, follow the steps below:

Step 1: Under Manage, select the campaign using the dropdown at the top. Select Tickets from the left navigation and Export on the right.

Step 2: Customize your report by adding Available Columns to the Selected Columns. You can also remove any unnecessary data.

Step 3: Drag and drop the Selected Columns to create a custom order for your spreadsheet.

Step 4: Select Save as Preset to save your column configuration. The next time you run the report, you can select from the preset Dropdown at the top to load your saved column configuration.

Save unlimited presets to run multiple customized reports.

Step 5: Select from all records, or an active filter, All Dates, or a custom date range in UTC time, as well as the file format to download as a CSV or Excel file and select Download.

Step 6: Under Exports, view the progress of your exports ready for download, and download any current and historical exports.

Tickets Data

  • Ticket ID

  • Ticket Name

  • Ticket Description

  • Ticket Amount

  • Ticket Serial #

  • Ticket First Name

  • Ticket Last Name

  • Ticket Email

  • Ticket Created At

  • Ticket Order ID

  • Ticket Order Amount (Gross)

  • Ticket Order First Name

  • Ticket Order Last Name

  • Ticket Order E-mail

  • Ticket Order Transaction ID

  • Ticket Order Transaction Amount Captured

  • Ticket Order Transaction Amount Refunded

  • Ticket Order Transaction CC Fee

  • Ticket Order Transaction CauseVox Fee

  • Ticket Order Type

  • Ticket Order Status

  • Ticket Order Currency Code

  • Ticket Order Promo Codes

  • Ticket Order # Tickets

  • Ticket Order Tags

  • Ticket Order Created At

  • Site ID

  • Site Name

  • Campaign ID

  • Campaign Name

Custom fields are automatically added to the export.

Filter Tickets Data

To view your tickets with filters, follow the steps below:

Step 1: Select Filter at the top.

Step 2: Apply any of the following filters:

  • Ticket Status: Redeemed, Unredeemed, Voided

  • Date Range: All Dates, Date Before, Date After or Custom Date Range in UTC time

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