Custom fields are defined first globally in the Account Settings. You can create new custom fields through Account Settings then add them to:
Contact records
To create global custom fields, follow the steps below:
Example for Adding Contact Custom Fields
Step 1: Select Account Settings (gear icon) >> Custom Fields. Use the dropdown to select the resource type >> Create Custom Field.
Step 2: Edit your custom field settings and Save.
Step 3: Select the CRM >> Settings >> Contact Fields >> Create Custom Field to add the custom field to the Contact Record settings.
Step 4: Enter the Field Type and Label to match the global custom field identically. Edit additional field settings and Save.
Pro tip: Copy the global custom field label name and paste it into the settings label field to ensure accuracy.
