PayPal Quick Overview (Detailed View Below)

  • Account Requirements: Verified PayPal account

  • Currencies Supported: USD, CAD, AUD, NZD, GBP, DKK, EUR, CHF, MXN, HKD, NOK, SGD, SEK. See below for more info.

  • Donor Experience: Donors get redirected to PayPal to complete their donation.

  • Donor Credit Card Statement: Your organization name

  • Fund Disbursement: 3 to 5 business days to your bank account. Must initiate transfer from PayPal.

  • Credit Card Processor Fees: 2.9% + $0.30 per transaction *PayPal discount rate for verified 501c3: 2.2% + $0.30

What transactions are supported by PayPal?

With PayPal, you can run one-time donations and event ticketing.

Currently, PayPal does not support:

If you'd like to accept recurring and pledge donations, or fundraiser registration fees, consider using Stripe as your payment processor.

What are PayPal’s fees?

PayPal’s rate varies based on your location and account type. PayPal’s USA standard rate is 2.9% + $0.30 per transaction. Please check your PayPal account for the exact rate.

Fees are only applied when you accept a donation and you are never charged a setup or monthly fee for using PayPal. CauseVox fees are automatically taken out by PayPal and you will see this as a line item on every donation in PayPal.

PayPal offers discounted transaction fees for nonprofits with 501 (c)(3) status:

  • More than $100,000 in monthly volume: 1.9% + $0.30 per transaction.

  • Less than $100,000 in monthly volume: 2.2% + $0.30 per transaction.

What are PayPal’s features?

  • Receive donations into your PayPal account immediately as it occurs.

  • The name of your nonprofit is displayed on the donor’s credit card statement with “PP” (for PayPal) appended. For example, it will display as “PP Nonprofit Name”. CauseVox is not displayed.

  • Donors with PayPal accounts can donate without entering in their credit card information.

  • You only need a verified PayPal account to take donations. You don’t need to be a nonprofit.

What currencies are supported through PayPal?

USD, CAD, AUD, NZD, GBP, DKK, EUR, CHF, MXN, HKD, NOK, SGD, SEK. More currencies available upon request. Please check PayPal for all currencies that can be processed.

How do I transfer funds from PayPal to my bank account?

Donations through PayPal are automatically deposited into your PayPal account immediately after it occurs. You can manually transfer funds from PayPal into your bank account by logging into www.paypal.com.

This process typically takes 3-5 business days to settle in your bank account.

What is the PayPal donation process like for donors?

The following steps illustrate the PayPal donation process for donors:

Donors select the Donate button on your CauseVox fundraising site.

Step 2: Once the button is clicked, a secure pop-up box appears for them to enter in their name donation amount. After information has been entered, donors select Next to proceed.

Note: If running a campaign with personal/team pages, donors can choose to re-select the assignment of the donation.

Step 2: On the next page, the donor enters their name and email address and are given the option to pay with PayPal.

Step 3: Once they select the PayPal button, they can either enter their email and password to login to their PayPal account, or select Pay with Debit or Credit Card.

Once in PayPal, donors can pay with their PayPal balance, an existing or new credit card, PayPal's installments or PayPal credit.

If they choose not to login, but to pay with debit or credit card, they will have to reenter some of the information entered on the CauseVox form like name, postal address, and email address. Then they can create an account, or continue as a guest to process the payment.

Step 5: Select Pay Now to process the donation.

Once the donation is processed, the donor is redirected back to your CauseVox campaign site. A transaction receipt from PayPal is sent to them as well as a donation receipt from CauseVox.

How to set up PayPal to accept donations?

Here are the steps you will need to follow:

Step 1: If you do not have a PayPal account, sign up here: www.paypal.com.

Step 2: Complete setup of your PayPal account so it is a verified PayPal account. You can check to see if you are verified by logging into your PayPal account. See below.

Step 3: The primary currency that you set up in PayPal must also match the currency that you select in CauseVox. Check this by following these steps:

i. Login to your PayPal account
 ii. Go to “My business setup”
 iii. Go to “Manage my money”
 iv. Click on “Manage currencies” to check your primary currency in PayPal

How to connect your PayPal account to CauseVox?

Step 1: Under Campaigns, select the Settings (gear icon) of the campaign you would like to edit.

Step 2: Select Payment Processing under the Global Settings for the campaign.

Step 3: Scroll down to the PayPal section and select Connect PayPal Account.

Step 4: You will be prompted to login to your PayPal account. Enter your email and password and Continue.

Step 5: When you successfully login you will see this confirmation screen.

Step 6: You will see that PayPal is "connected and approved" in your CauseVox settings.

Additional Notes

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