CauseVox primarily uses Stripe to process donations because of its ease of use for both admins and donors. However, we do offer PayPal as an option for users who can't access Stripe.

We recommend using Stripe for payment processing because:

  • Your donors stay on one branded and mobile-optimized page to complete their donation

  • Donors have less steps required to complete their donation, all they're asked to input is their credit card. (No outside account required)

  • On a whole, we see more donations completed with Stripe than with PayPal

  • With Stripe, you can take recurring donations, helping you raise more in the long term.

  • Stripe deposits funds into your bank account on a two day rolling basis, making it easier for you to manage and receive funds.

  • Stripe and PayPal offer the same nonprofit rate, 2.2% + $0.30 per transaction

For more information on each processor, please visit our articles Donation Processing With Stripe and Donation Processing With PayPal.

To set up your donation processing, follow the steps below:

Step 1: Under Campaigns, select the Settings (gear icon) of the campaign you would like to edit.

Step 2: Under Global settings, select Payment Processing.

Step 3: Select Connect Stripe Account.

If you already have a Stripe account, enter the email of your Stripe account and Connect.

You may be asked a short series of questions to authorize the connection. Fill in all fields and continue through setup.

If you do not have a Stripe account, select the option Create a new account.

Step 4: Select the Stripe account you would like to connect. A connected Stripe account will say connected to the right.

Step 5: Save in the lower right hand corner.

Step 6 (Optional): You can also set a default Payment Processor and currency settings across all campaigns through the account Payment Processors settings.

For PayPal:

If you are unable to use Stripe, email us at [email protected] and we can give you access.

All you need to set up PayPal is to enter the email address associated to that account and select the currency you wish to collect at the bottom of the page.

Be sure to Save in the lower right hand corner.

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