CauseVox primarily uses Stripe to process donations because of its ease of use for both admins and donors. However, we do offer PayPal as an option for users who can't access Stripe.
We recommend using Stripe for payment processing because:
Your donors stay on one branded and mobile-optimized page to complete their donation
Donors have less steps required to complete their donation, all they're asked to input is their credit card. (No outside account required)
On a whole, we see more donations completed with Stripe than with PayPal
With Stripe, you can take recurring donations, helping you raise more in the long term.
Stripe deposits funds into your bank account on a two day rolling basis, making it easier for you to manage and receive funds.
Stripe and PayPal offer the same nonprofit rate, 2.2% + $0.30 per transaction
To set up your donation processing, follow the steps below:
Step 1: Under Campaigns, click on the Settings (gear icon) of the campaign you would like to edit.
Step 2: Under Global settings, click on Payment Processing.
Step 3: Select Connect Stripe Account.
If you already have a Stripe account, enter the email of your Stripe account and click Connect.
You may be asked a short series of questions to authorize the connection. Fill in all fields and continue through setup.
If you do not have a Stripe account, select the option Create a new account.
Step 4: Click on the Stripe account you would like to connect. A connected Stripe account will show a check mark to the right.
Step 5: Click Save in the lower right hand corner.
If you are unable to use Stripe, email us at [email protected] and we can give you access.
All you need to set up PayPal is to enter the email address associated to that account and select the currency you wish to collect at the bottom of the page.
Be sure to click Save in the lower right hand corner.