One of the best ways to pay for your platform fees is to get your donors to cover the costs!

Donation Tipping allows you to do this by giving your donors an option to add a percentage to their donation to help cover the costs of the CauseVox and credit card processing fees. Across CauseVox, 75% of donors opt-in to cover your fees.

Donation Tipping is an optional feature. You can enable it as an option for your donors on your donation form, or you can make it mandatory for donors.

Note: Donation tips are not included in the donation counter on your campaign site, but will be displayed in your CauseVox admin account. See below for recommended tip percentages to cover your fees.

How To Set Up Donation Tipping

Step 1: Under Campaigns, select the Settings of the campaign you wish to edit.

Step 2: Scroll down to the Donation Form section and select Tipping.

Step 3: Select the type of tipping you'd like and Save in the lower right hand corner.

Tipping Options

1. Cover The Fees - Set a custom tip percentage so donors have the option to cover both CauseVox and payment processor fees.

Now there will be an additional checkbox to cover the fees on the donation form which will be automatically checked.

2. CauseVox Tip - CauseVox fee is 0%, so the only fee removed from your donation is the payment processor fee (2.2% + 30 cents for qualifying and approved nonprofits), and donors are automatically given the option to tip CauseVox.

Now there will be an dropdown menu to give an additional tip to CauseVox. It will default to 15%, but the donor can select another amount, or $0.

If the donor does not tip anything to CauseVox, still only the payment processor fee with be removed. CauseVox will not take anything from the intended donation value.

That’s it! You’re on your way to get more donations!

Basic Plan

  • 0% CauseVox platform fee for campaigns

  • 0% CauseVox platform fee for donation pages

  • 2.9% + $0.30 cents fee for Stripe processing (2.2% + $0.30 cents for nonprofits)

Recommended Tip: (Basic Plan users have no monthly subscription fees or CauseVox platform fees, making it completely free. Donors have the option to Tip CauseVox.)

Lite Plan

  • 4.5% CauseVox platform fee for campaigns OR

  • 2% CauseVox platform fee for donation pages

  • 2.9% + $0.30 cents fee for Stripe processing (2.2% + $0.30 cents for nonprofits)

Recommended Tip: 7% for campaigns; 5% for donation pages

Standard Plan

  • 4.25% CauseVox platform fee for campaigns OR

  • 2% CauseVox platform fee for donation pages

  • 2.9% + $0.30 cents fee for Stripe processing (2.2% + $0.30 cents for nonprofits)

Recommended Tip: 7% for campaigns; 5% for donation pages

Plus Plan

  • 3% CauseVox platform fee for campaigns OR

  • 2% CauseVox platform fee for donation pages

  • 2.9% + $0.30 cents fee for Stripe processing (2.2% + $0.30 cents for nonprofits)

Recommended Tip: 6% for campaigns; 5% for Donation Pages.

Premium Plan

  • 2% CauseVox platform fee for campaigns OR

  • 2% CauseVox platform fee for donation pages

  • 2.9% + $0.30 cents fee for Stripe processing (2.2% + $0.30 cents for nonprofits)

Recommended Tip: 5% for campaigns; 5% for donation pages.

Calculating Fees With Donation Tipping

You are charged a CauseVox platform fee and Stripe/PayPal fee for all donations. For our example, let's say someone donates $100 with a 7% tip to make it a $107 post-tip donation.

The CauseVox fee depends on your plan and can be found in the Donation Processing section of your Site Settings. Let's assume a 4.25% CauseVox fee.

The CauseVox fee is charged on the post-tip donation amount, which is $4.55 ($107 x 4.25%).

Let's also assume a 2.2% + $0.30 Stripe/PayPal fee (pricing for nonprofits. The Stripe/PayPal fee is charged on the post-tip amount as well, which is $2.65 ($107 x 2.2% + 30 cents). The net donation amount to your bank account is then $99.80.

Learn more about donation processing with Stripe or PayPal.

For more information, you can email [email protected]

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