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New Donation Form Migration Guide (Legacy)
New Donation Form Migration Guide (Legacy)

Learn how to switch your old form to CauseVox's new donation form

Jenna Notarfrancesco avatar
Written by Jenna Notarfrancesco
Updated over a week ago

As part of our regular product enhancements, we’ve released a new donation form and PayPal integration.

The new PayPal integration includes:

  • 60% faster PayPal-based payments.

  • Improved donor user experience in the checkout process.

  • Self-service PayPal account connection to CauseVox.

  • Ability to use PayPal alongside Stripe.

Enhancements to the donation form when you use both PayPal and Stripe donation processing includes:

  • Increase gift size with the new Pledge Now, Pay Later (PNPL).

  • Flexible donation types – one-time, monthly recurring, and PNPL.

  • Mobile wallet options for donors – Apple Pay, Google Pay, and PayPal.

Customizations to the donation form design includes:

  • Add a title and subtitle to your embeddable forms.

  • Change the font style. Choose between a serif or sans serif font.

  • Change the accent and button color to match your branding

This also means that you will need to switch to our new donation form in order to avoid disruptions. Your current donation form will not be supported after September 1, 2022.

To switch to our new form follow the steps below:

Step 1: Select Try the new donation form hyperlink in your donation form settings.

How to replace the embedded form on your organization's website

If you have embedded the donation form onto your organization's website, you will need to remove the old donation form code and embed the new donation form code onto your html.

Step 1: Select Embed Code from your donation form settings.

Step 2: Remove the old code from your HTML and paste in the new Javascript code found in your donation form settings >> Embed Code.

Step 3: Copy and paste the optional embed codes for an on-page embed or the button popup modal.

Note: Adding #donate to the end of any URL is no longer supported.

If you have questions about the new donation form, you can email us at [email protected].

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