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How To Set Up Ticket Tiers And Promo Codes
How To Set Up Ticket Tiers And Promo Codes
Jenna Notarfrancesco avatar
Written by Jenna Notarfrancesco
Updated over a week ago

Integrated ticketing helps you better run your events by driving participants to one fundraising site to donate, run peer-to-peer fundraising and buy tickets!

Event ticketing is available on the Standard plan and above.

To set up your ticket form, follow the steps below:

Step 1: Under Campaigns, select the campaign Settings (gear icon) of the campaign you wish to edit.

Step 2: Under Sites & Forms, select your ticket form.

Step 3: Select General from the left navigation and enter the form Title, and Subtitle.

Step 4: Customize the look and feel by selecting a font type and accent and button color to match your organization branding.

Step 5 (Optional): Enter the email(s) of those who you'd like notified of purchases and Save.

Step 6: Use the left navigation to select Ticketing Tiers to set up your tiers. Select Add Tier to create new tier(s).

While you may have as many tiers as you would like, we recommend 3-6.

Enter the tier amount and description and Save.

Step 7: Select the pencil icon to edit tier descriptions, or select the trash icon to delete tiers.

You can rearrange your tiers by quickly dragging and dropping in any preferred order.

Step 8 (Optional): Set a ticket number limit. Restrict the amount of tickets that can be purchased per order, or set it to zero for no limit, and Save.

Step 9 (Optional): Select Promo Codes to add a promo code to the form. Use either a percentage or a dollar amount off of the ticket price.

You can add multiple promo codes to a ticketing form, but ticket buyers can only enter one code for any given purchase.

Step 10: Preview your ticket form by toggling to the preview option in the upper right corner.

Step 11: Select Enable Form in the upper right to turn on the form and process payments at the ticket form URL or fundraising site.

Additional Notes

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